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Privacy & Cookies Policy

Cookies Policy

At FVLCRVM Store, we take your privacy seriously. This Personal Data Protection policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other relevant European data protection laws.

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1. What is Personal Data?

Personal data refers to any information that can identify you, either directly or indirectly. This includes details like your name, email address, contact number, shipping and billing addresses, payment information, and even your browsing behavior.

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2. Data Collection

We collect personal data when you interact with our e-shop, including but not limited to:

  • When you create an account or place an order.

  • When you sign up for our newsletter or promotional offers.

  • When you communicate with us via email, phone, or customer support.

  • Automatically through cookies and other tracking technologies when you browse our website.

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Categories of Personal Data We Collect:

  • Identity Information: Name, surname, username.

  • Contact Information: Email address, phone number, shipping/billing addresses.

  • Payment Information: Credit card or bank details (processed securely by third-party payment processors).

  • Technical Information: IP address, browser type, and browsing activity on our site.

  • Marketing Preferences: Information on whether you wish to receive promotional emails or notifications.

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3. Why We Collect Your Data

We collect your personal data for the following purposes:

  • Processing Orders: To fulfill your purchases and deliver products to your address.

  • Customer Service: To provide support, manage inquiries, and handle returns or complaints.

  • Marketing and Communication: To send updates, newsletters, and promotional offers (with your consent).

  • Website Improvements: To analyze user behavior and improve our site’s functionality and user experience.

  • Compliance with Laws: To comply with legal obligations such as tax regulations or fraud prevention.

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4. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

  • Performance of a Contract: To process your orders and provide the services you request.

  • Consent: For sending marketing materials and processing sensitive data.

  • Legitimate Interests: For enhancing our services, securing our platform, and providing customer support.

  • Legal Obligation: To comply with applicable legal and regulatory requirements.

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5. How We Protect Your Data

We implement a variety of security measures to protect your personal information:

  • Encryption of sensitive data such as payment information.

  • Regular security audits and updates to our systems.

  • Access controls and authentication procedures for authorized personnel only.

  • Secure processing and storage of your data in compliance with industry standards.

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6. Sharing Your Data

We may share your personal data in the following instances:

  • With Service Providers: We work with third-party service providers (e.g., payment processors, delivery companies) to fulfill your orders. These parties are bound by strict confidentiality agreements and can only use your data for the purpose of delivering our services.

  • With Legal Authorities: When required by law, we may disclose your personal data to regulatory authorities or law enforcement agencies.

  • With Your Consent: If you give us explicit consent, we may share your data with third parties for marketing or other purposes.

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We do not sell or rent your personal data to third parties for commercial purposes.

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7. Your Rights Under GDPR

As a customer within the European Union, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data and verify how we are processing it.

  • Right to Rectification: You can request corrections if your personal data is inaccurate or incomplete.

  • Right to Erasure: You can request deletion of your data, where applicable, in accordance with GDPR.

  • Right to Restrict Processing: You can ask us to limit the processing of your data under certain conditions.

  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used format to transfer it to another controller.

  • Right to Object: You can object to the processing of your data for direct marketing purposes.

  • Right to Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at store@fvlcrvm.com

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8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal obligations). Once no longer necessary, your data will be securely deleted.

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9. Cookies and Tracking Technologies

Our e-shop uses cookies and similar technologies to enhance your shopping experience and provide personalized content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

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10. Changes to this Policy

We may update this Personal Data Protection policy from time to time. Any changes will be reflected on this page, and where appropriate, we will notify you via email. Please check this page regularly for updates.

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Cookies Policy

Last updated: October 23, 2024

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

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Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

 

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

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Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Avian, s. r. o., Čingovská 1378/7, 04012 Košice, Slovakia.

  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

  • Website refers to FVLCRVM Official Site & Online Store, accessible from https://www.fvlcrvm.com

  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

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The use of the Cookies
Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

  • Targeting and Advertising Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

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Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

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If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

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If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser's official web pages.

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More Information about Cookies

You can learn more about cookies: Cookies: What Do They Do?.

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Contact Us

If you have any questions about this Cookies Policy, or concerns about how we handle your personal data or if you wish to exercise your rights, please contact us at:

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