Terms & Conditions
1. General Information
1.1 Contact Details
Registered Address: Čingovská 1378/7, 04012 Košice, Slovakia
Email: store@fvlcrvm.com
Phone: +421907351797
VAT Number: SK2023639585
1.2 Company Registration
Okr. súd Košice I, odd. Sro, vl. č. 36559/V
2. Applicability
These Terms and Conditions apply to all transactions made between the Company and you as a consumer in the European Union. By using this website or purchasing any products, you agree to these terms and applicable EU consumer protection laws.
3. Orders and Acceptance
3.1 Order Process
By placing an order, you are offering to purchase a product subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
3.2 Confirmation of Order
Once you have placed your order, we will send you an email confirming receipt of the order. This email is only an acknowledgment of your order and does not constitute acceptance. A contract between us will not be formed until we send you a confirmation email that your order has been shipped.
3.3 Refusal of Orders
We reserve the right to refuse any order you place with us for any reason. If we reject an order, we will inform you promptly and refund any payments you made.
4. Prices and Payment
4.1 Prices
All prices listed on our website are inclusive of applicable VAT. Prices are subject to change without notice but will not affect confirmed orders.
4.2 Payment Methods
We accept the following payment methods: [Insert payment options]. Payments must be made at the time of purchase. You are responsible for ensuring that all payment details provided are correct.
5. Delivery
5.1 Delivery Timeframes
We aim to deliver products within the estimated timeframe provided at checkout. However, we are not responsible for delays due to customs processing, unforeseen circumstances, or force majeure events.
5.2 Delivery Costs
Delivery costs are calculated based on your delivery location and order size. These costs will be displayed before finalizing your order.
5.3 Risk and Ownership
Ownership of the goods will pass to you once full payment is received, and the goods are delivered. Risk in the goods will transfer to you upon delivery.
6. Right of Withdrawal (EU Customers)
6.1 Cooling-off Period
As a consumer in the EU, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days after the day you receive the goods.
6.2 Notification of Withdrawal
To exercise the right of withdrawal, you must inform us via email or written notice of your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not mandatory.
6.3 Effects of Withdrawal
If you withdraw from the contract, we will reimburse you for all payments received, including delivery costs (except additional costs for expedited or special delivery methods). Reimbursement will be made within 14 days of receiving the returned goods or evidence that they have been shipped back.
7. Returns and Refunds
7.1 Defective Goods
If you receive defective goods, you must inform us within a reasonable time. You are entitled to a replacement or refund in accordance with EU consumer protection law.
7.2 Return Process
Please contact us for instructions on how to return any defective or unwanted items. Goods must be returned in their original condition, with all tags, packaging, and accessories.
8. Warranty
All products sold are covered by the statutory warranty period as defined by the EU consumer protection laws.
9. Liability
9.1 Limitation of Liability
We will not be liable for any indirect, special, or consequential losses arising from the use of the products sold. Our liability will be limited to the price of the purchased product.
9.2 Force Majeure
We will not be responsible for any failure to perform obligations where such failure is caused by an event beyond our reasonable control (force majeure), including but not limited to war, natural disasters, pandemics, or strikes.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy [insert link] to understand how we collect, use, and protect your personal data.
11. Intellectual Property
All content on this website, including but not limited to images, text, designs, and logos, is the property of the Company or its licensors and is protected by copyright laws.
12. Governing Law
These Terms and Conditions are governed by the laws of [Insert your country]. Any disputes arising from these terms or the purchase of goods will be subject to the exclusive jurisdiction of the courts in [Insert location].
13. Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the updated terms.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
To: FVLCRVM Store
Email: store@fvlcrvm.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Order Number:
Ordered on:
Received on:
Name of consumer:
Address of consumer:
Date:
Signature: